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Getting Ready

This guide will walk you through setting up and troubleshooting the Cloudamize Agentless Data Collector. 

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  • TCP port 445 open inbound
  • TCP ports 443 and a proxy server port if a proxy is being used (e.g., 8080,80) open outbound to our servers at the following addresses:
    • For assessments on app.cloudamize.com: 104.197.11.97 for US
    Iowa
    • and 35.198.133.35 for
    EU Frankfurt
    • EU
    • For assessments on console.cloudamize.com: am.cloudamize.com (US) or am-de.cloudamize.com (EU). If your firewall does not support FDNQ, you can instead add 35.171.170.26 (US) or 18.194.12.63 (EU).

 Each Windows endpoint 

  • TCP ports 135 and the range 1025-65535 open inbound
  • TCP port 445 open outbound to the machine with the Agentless Data Collector installed

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The table below lists the relevant ports for machine discovery and communication to the Cloudamize servers:

 

Protocol

Port

Usage

TCP

22

SSH to access Linux servers

TCP

135

Windows RPC

TCP

445

Microsoft-DS Active Directory and SMB, Windows shares

TCP

1025 - 65535

RPC dynamic port range

TCP

443

SSL to communicate with the Cloudamize servers

Ports relevant to the Cloudamize Agentless Data Collector

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  1. The host [IP Address] is down
  2. The account name and password are incorrect or the account does not have sufficient privileges
    • If the server is domain joined the domain controller itself may not be running
    • The Active Directory administrator group may not include the domain administrator group.
    • The user account provided may not be in the domain admin group or it may not be the local administrator account
  3. A local account on the server in use and it is a member of the administrators group but not the administrator account itself. 

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