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• After the installation of the Cloudamize proxy, the status of the connection to your vCenter is "DISCONNECTED" with a message such as:

  • "Connection Refused: Please make sure that you installed the Cloudamize Proxy correctly. The Proxy should be installed on a machine that has access to the Vcenter as well as to the internet."
    
  • "UnknownException: An unknown error was encountered using the information entered. Please check the information that you provided and contact helpdesk@cloudamize.com for further assistance"."
    
    

Solution:

• The machine where the Cloudamize Proxy is installed needs to have access to the internet and to your vCenter machine. 

  • Check that your machine is permitted to send outbound traffic to Cloudamize servers on port 443:

    Using Curl:

    
    

    command: curl.exe 184.73.183.154:443 output: SSH-2.0-OpenSSH

    
    

    • Note: Curl is not installed by default in some windows version, please follow these steps here to install curl on your machine:

    • http://curl.haxx.se/download.html

    Using Telnet:

    
    

    telnet 184.73.183.154 443

    
    

    • Note: Telnet is not installed by default in some windows version, please follow these steps here to install telnet on your machine:

    • http://technet.microsoft.com/en-us/library/cc771275(v=ws.10).aspx

    
    

     

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