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Types of personal data collected as part of the registration process to use the Cloudamize Software: ●
Name
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Phone number
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Email address
In cases where personal data is passed to Cloudamize that was not intended to be passed by the customer, it is the intention of Cloudamize to destroy this data as soon as it’s identified.
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Cloudamize offboarding processes ensure the following:●
All Customer information and data collected for Cloudamize processes will be
stored for 30 days after the completion of your project.
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After the 30-day hold, the data will be deleted
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Upon request, Cloudamize can confirm to the Customer that it has requested for
AWS to delete all Customer Data.
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For accounting and tax compliance purposes, Cloudreach will retain the customer name and some details of the engagement for up to a maximum of 10 years, as required by relevant legislation. The exact time frame will be dependent on the geographically applicable legislation. In most cases, this will be up to 6 years.
o Access will be allocated on a need-to-know basis only, and the principle of least privilege” is
applied.
o No system data will be retained within this information.
o Limited types of personal data retained for contractual reasons may include:
> Name
> Company address
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Data Collected by Cloudamize Agents
I. SYSTEM INFORMATION●
Processor, e.g., "Intel(R) Xeon(R) CPU X5482 @ 3.20GHz"
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Other details about the processor, such as processor clock rate, processor
family and processor number of cores, memory
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System board vendor and model, e.g., system vendor="Acer" system
model="Aspire S7-392"
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Operating system, e.g., Microsoft Windows [Version 6.2.9200]
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System identification information
> DNS hostname, e.g., WIN-C3N2VD185F8
> System domain, e.g., WORKGROUP
> System name, e.g., WIN-C3N2VD185F8
> System workgroup, e.g., WORKGROUP
> System part of the domain, e.g., False
> VM Name
> MAC address(es)
> IP address(es)
> NIC type, e.g., Ethernet, Intel(R) 82574L Gigabit Network Connection
> System status
▪ Last shutdown time
▪ Last boot-up time
▪ Disk drives
▪ Interface type
▪ Manufacturer
▪ Serial number
▪ Description
▪ Disk name
II. SYSTEM PERFORMANCE INFORMATION●
CPU usage
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Memory usage
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Disk operations
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Network usage
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Cache usage
III. PROCESS INFORMATION●
Program information
> Executable name
> Vendor
> Other information such as product name, description, URL
> Process performance information
▪ CPU usage
▪ Memory usage
▪ Disk usage
▪ Network usage
▪ Application-specific performance counters
IV. NETWORK BANDWIDTH INFORMATION●
Windows/Linux agents are approximately 5KB to 40KB per 10 minutes.