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A. Installation of actual agents to collect data for an assessment requires a customer key that is only issued upon the opening of the console account. A free demo account can be provided that will give access to the Agent download and installer, but the dummy key will result in any gathered data being discarded upon receipt, and once you have the actual customer key you would have to uninstall and re-install again on all infrastructure using the customer key.

Q: Agentless data collector is limited to 500 hosts per subnet. How would you scale the data collector to deal with a larger subnet? Is it a vertical scale, or a horizontal scale?

A. We recommend increasing number of Agentless Data Collector. To scale the Cloudamize Agentless Data Collector to handle more than 500 hosts, it is recommended to use a horizontal scaling approach by installing additional data collectors on separate machines. Each data collector can monitor up to 500 hosts, so for larger environments, it is highly recommended to deploy multiple data collectors across different machines.

Q: Can we schedule the data upload from data collector server to cloudamize SaaS server on any time which clients wish to schedule?

A. Cloudamize does not support a data upload schedule that the customer can set up. ADC has its own schedule and sends data with best effort.