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Q: Will SSE server credentials be required to complete the machines discovery?
A. No, SSE( (Secure Socket Extension) credentials are not amongst our requirements required for machine discovery process and communication to the Cloudamize end point servers.
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A. Cloudamize Windows Agent (CWA) process will run as SYSTEM account. That is why Admin permission is required to install it.
Q: Does “supported versions of OpenSSL” mean supported by the agents or by the OpenSSL Software Foundation?
A. Supported means officially supported by OpenSSL. To simplify the minimum supported version is v3.0.0. Version 1.1.1 was previously supported and may still work, but we cannot guarantee this and would advise 3.0.0 for security purposes.
Q: What is the Cloudamize data destruction policy once the data analysis is complete?
A. We delete user’s data from Database after 76 days from the expiration. For the next 14 days, data will be available in backups. After 90 days, data will not be available in backups. All(raw and cooked) collected data will be deleted from the system.
Q: Does Cloudamize capture the licensing information of Red Hat shop?
A. No, Cloudamize currently does not capture the Red Hat shop licensing information
Q: How will the communication of applications between servers be captured?
A. Application communication data is captured from the OS directly. No packet interception takes place, we’re only looking at ports, source and destination IPs where available to the OS, times and durations of communications, and sizes of communications. The communications content is not captured.
Q: What is the data retention policy? and When is data effectively deleted?
A. We delete user’s data from Database after 76 days from the expiration. For the next 14 days, data will be available in backups. After 90 days, data will not be available in backups. All(raw and cooked) collected data will be deleted from the system