...
A. We delete user’s data from Database after 76 days from the expiration. For the next 14 days, data will be available in backups. After 90 days, data will not be available in backups. All(raw and cooked) collected data will be deleted from the system.
Q: Are the Inbound/Outbonds Firewall rules collected, if they are really from firewall rules configured on the machines (for eg:, if the list is got from Firewall rules list of Windows) or if those records are collected checking if the ports were open during the collection time?
A. The Firewall Rules report is built using port data from application connections detected during the data collection phase. The agent does not query firewalls directly, rather it uses the ports identified from process data to build an image of required firewall ports.
Q: Will Cloudamize gather the auditing details on the database?
A. Cloudamize can provide Limited auditing details around performance and peak utilization for rightsizing of machines and licenses, nothing further than that.
Q: Will CloudAmize gather the SSIS packages installation details on the server?
A. Unfortunately, Cloudamize does not gather the SSIS packages installation details on the server.
Q: Does Cloudamize support data collection from Citrix enviornment?
A. Certain types of Citirix environment are not supported for data collection; if the environment uses dynamic server creation then it is not compatible with Cloudamize, as servers that are spun up and down are created with different UUIDs each time, and would register as a new server on the Cloudamize portal each time.
If the entire environment uses static servers then data collection will function; the customer would need to use Agents or Agentless Data Collectors in this case.
Q: Does Cloudamize support the use of SSH keys for authentication on Linux servers, instead of entering a username and password?
A. The Cloudamize Agentless Data Collector or Agent is not designed to use public keys, and only supports username/password method for now.
Q: Are the environment and the command line transmitted to the cloud service when processes are scanned? Secrets could in principle become visible here?
A. No. Only data used for processing results is sent to the Cloudamize servers after being gathered and formatted locally. Transmitted data is encrypted prior to transmission.