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Problem:

  • During the installation of the Cloudamize Windows Agent, you see this error:

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  • If you are experiencing the same problem please re-download the installer and go through the installation steps.

  • If you are still seeing the same error message, or you are not able to see your machines in the list of available machines on the Cloudamize webpage:
    • Please contact support@cloudamizehelpdesk@cloudamize.com for  for further assistance.

    • Please run the following command and send the installation log file ( install_log.txt ) to support@cloudamizehelpdesk@cloudamize.com

      Code Block
      languagetext
       msiexec /i Cloudamize-Windows-Agent.msi customerkey=xxxxxxxxxx /qn /lvx* install_log.txt