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Q: What types of input data streams does Cloudamize support?

A: Cloudamize supports VMware ESX/ESXi environments, Microsoft Hyper-V, and physical servers (Windows and Linux).

Q: Which IaaS providers does Cloudamize support?

A: Cloudamize supports Amazon Web Services, Google Cloud Platform, and Microsoft Azure.

Q: Does Cloudamize support standalone ESXi?

A: No, Cloudamize only supports ESXi through vCenter.

Q: What is the assessment life cycle?

A: See the following:

Event

Result

Account creation

Access key generates

Agent installation

Assessment can be started

Assessment is started

Data collection begins

Data collection completes

Results processing begins

Results processing completes

Results are delivered

Subscription period ends

Portal access terminates


Q: Do we have any visibility via Cloudamize on what traffic that goes via the Netscalers?

A: Cloudamize does not support the data collection from the container/Pod. The Cloudamize Agent may be able to collect the data if installed on individual servers but not the container itself. Cloudamize doesn’t support Kubernetes/Container instance recommendations. Currently, we only support VM recommendations.

Q: Could you explain how cache memory is measured and processed in the reports at the end of the measurements?
A. Cloudamize queries the OS directly on cached memory, but does not display this info directly in the results. The Sizing results consider cache memory usage when determining memory usage. Memory usage = Total memory - free Memory - cached. The only related metric we expose is the peak used memory in the infrastructure details. Currently Available (GB): Available memory on the customer’s machine. Peak Used (GB): 95th percentile of all observed/adjusted daily peak memory usage on the customer machine.

Q: Are network-layer vulnerability scans completed regularly as prescribed by industry best practices Please describe scope/coverage scan areas?

A. Yes, all assets on weekly basis

Q: Do Cloudamize regularly undertake a patching regime on their server estate?

A. Every 4 weeks or earlier if required

Q: What monitoring tools are in place in terms of DLP (Data Loss Prevention) and intrusion detection?

A. Alert Logic. IDS/Log management


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